Tanglewood Horncastle Rated ‘Outstanding’ By CQC

Families and residents have praised Tanglewood Care Home in Horncastle as “more like a family than a care home” following a recent inspection by the Care Quality Commission (CQC).

The inspection awarded the home an overall ‘Good’ rating, with an ‘Outstanding’ rating for Caring, recognising the warmth, kindness and person-centred approach that residents experience every day.

Located on Louth Road, Tanglewood Care Home provides residential, nursing and dementia care in a supportive and welcoming environment.  

What the CQC Said About Our Horncastle Care Home

CQC inspectors visited the care home in Horncastle, Lincolnshire between November and December. They spoke directly with residents, relatives and staff.

Their feedback highlighted:

• compassionate, respectful care
• strong leadership and a positive culture
• support that helps people stay independent
• meaningful relationships with families

One resident told inspectors:

“Seriously, this is as good as it gets, and I don’t want to go anywhere else.”

Another added:

“Nothing is too much trouble. I could ask for toast at midnight and get it.”

Horncastle Families Feel Welcome & Supported

Relatives also shared positive feedback about life at this Horncastle care home.

One family member said the home feels:

“More like family than a care home.”

Another explained:

“The staff don’t just look after my family member — they look after me as well. They are very kind and caring, and I always feel welcome.”

These comments reflect what matters most at Tanglewood: trust, connection and feeling at home.

A Care Home That Puts People First

The CQC report praised the home’s caring approach and commitment to dignity. Inspectors saw staff treat residents with respect and take time to understand their needs, preferences and routines.

Residents shared how safe and happy they feel living at Tanglewood Care Home in Horncastle. One summed it up simply:

“I am so happy here and love everyone.”

Proud of Our Care Team in Horncastle

Alice O’Hare, Home Manager at Tanglewood Care Home, said:

“We feel incredibly proud of this result. Our team puts residents at the heart of everything they do. Hearing such kind feedback from residents and families means a great deal to us.

“This rating reflects the dedication, compassion and professionalism our staff show every day.”

A Trusted Care Home in Lincolnshire

Alongside the CQC result, Tanglewood Care Home in Horncastle holds a 9.7 rating on carehome.co.uk, based on reviews from residents and families.

The home supports older adults with a range of needs, including:

• dementia care
• nursing care
• sensory impairments
• physical disabilities
• mental health needs
• respite and palliative care

Tanglewood Care Home forms part of Tanglewood Care Homes, where quality, kindness and person-centred care guide everything we do.

If you’re looking for a care home in Horncastle or Lincolnshire, we welcome you to learn more or visit us in person.